1) When Will My Order Arrive At My Doorstep After Purchasing On ToolsEngg?
Shipping Of Goods From Our End Can Take Anywhere From 1 - 4 Weeks From The Date Of Purchase Order On Toolsengg.com.
2) Do You Provide Cash On Delivery (COD) For The Orders Placed?
No, At The Moment We Do Not Provide Cash On Delivery (COD) Option For Our Customers.
3) What Are The Various Payment Options Available For Purchase On ToolsEngg?
Credit Cards, Debit Cards, Cash Cards, PayPal (For Customers Outside India Only), Net Banking, PhonePay, ATM Cards, Bank IMPS, Prepaid Instruments.
4) How Do I Pay With PayPal?
Just Checkout on your cart and PayPal is the default mode of payment option for Checkout at ToolsEngg.com
5) What Is TE 100% Purchase Protection?
All the merchants selling at ToolsEngg.com are well screened by our team before they are brought on board. We assure you that all the products you buy from our website regardless of the merchant, are brand new, and are being sold by well reputed and honorable merchants at the best prices possible. Of course, we also offer all the warranties, guarantees as entailed by the product, all this at a great price and with the best customer service in the industry.At ToolsEngg.com, we believe that customer satisfaction is key- therefore we stand behind all merchandise bought at our site. We will replace any order within 7 days of delivery, with free return shipping if you receive a product which is not as per the specifications ordered by you
Wrong Specification (than what was ordered),
Dead On Arrival,
Significantly different from the description given by the Seller
However do make sure that the merchandise has not been used/worn or altered/tampered with, as well as is accompanied by its original price tag
and packing slip. Please contact our customer support, so we can help facilitate your returnAt times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order
is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged
amount will be refunded to you as soon as we can.In case of pre-shipment delays, ToolsEngg also offers you choice to cancel an order prior to its shipment by contacting us at Customer Support.Our Band of Trust define who we are and we promise the best online shopping experience for Industrial Products to our customers.
6) Does ToolsEngg Have Any App To Purchase Tools Online?
Download The Free ToolsEngg App On Google Playstore For Exicting Offers On The Go.
7) How Do I Return A Product And What Is ToolsEngg Return & Cancellation Policy?
An Order is Eligible for 100% Refund including the return shipping costs under the following condition :
All The Returns Are Eligible For 7 Days From The Time The Customer Recieved The Product That They Wish To Return, The Conditions When Returns Are Accepted Are Explained Down Below :-
· When a wrong item is sent instead of the ordered item if this is the case then Products/Items should be UNUSED.
· Products should be returned in their original packaging along with the original price tags, labels and invoices.
· It is advised that the return package should be strongly and adequately packaged so that there is no damage of goods in transit.
· Once the returned items is received and in the exact unused state without any damage 100% Refund along with the shipping charge will be immediately initiated
A Product can be cancelled before 24 Hrs or Before Dispatch of the goods (either partially or entirely) whichever is earlier will be taken into account.
When Cancelled the payment gateway fee of 5% will be deducted for initiating the refund from the Total Invoiced Amount. If Toolsengg.com endures any other fees due to the cancellation that also could be included.
A product under no Circumstances can be cancelled when it has been dispatched from our premises or after 24 Hrs.
For any further further queries you are free to contact us at email@example.com at anytime, we would gladly answer any of your queries in a timely manner.
Thanks for shopping at toolsengg.com, If you are not entirely satisfied with your purchase, we're here to help.
8) Where Can I Request Bulk Orders?
Click Here And Fill Out Your Requirements If You Are Intrested In Purchasing In Bulk.
9) What Are The Various Ways To Contact Us?
Email Us :- firstname.lastname@example.org
Phone :- +91 9841816287
Live Chat :- The Bottom Right Corner Of Every Page On ToolsEngg (Leave Your Name & Email Id If Our Staff Aren't Available On Live Chat)
Support Ticket System
10) Can Corporates Purchase On ToolsEngg?
Yes!!! Mail Us Your Requirements To email@example.com
A formal quotation along with bank details for transfer will be provided.
11) Which Country Is ToolsEngg Based Inn?
We are based in India for the past 30+ years. Dont worry we do ship to 200+ countries around the world.
12) Will I Be Liable To Taxes While Purchasing On ToolsEngg If I'm Outside India?
NO! You will not be subjected to any taxes if the shipping/payment address is outside India, Only for Indian Customers will have to pay GST as per the product category selected.
13) I am a Machine Tool Dealer, I'd Like To Regularly Purchase Your Products, Will I Be Given Any Special Prices?
You will need to mail in your company details to firstname.lastname@example.org with the subject line "I am a dealer". Our staff will have a look at our regular requirement and will take a call on a case by case basis, but the entire process will be pretty straighforward.
14) What Is So Special About The Products That You Offer On ToolsEngg Than Other Sites And Local Suppliers Online ?
2) Tool Life
4) Customer Support
15) I Have A Drawing For A Tool (Collet, Solid Carbide Cutting Tool, PCD Cutting Tool) With Me Can You Manufacture For Regular Supply To Us?
We do this in 2 ways,
1) If you have the precise drawing, send us the drawing to email@example.com also click here to have a look at our dedicated page for this exact same requirement of yours
2) You give us a brief of the component that you need to manufacture and all the necessary details and send to our mail id firstname.lastname@example.org and we suggest you with a drawing, which can be a drill, holemill , reamer - we will work on the tool geometry and arrive at the best possible solution for your need and start supply once things are confirmed from both our ends. Also have a look at our dedicated page click here about this very same need by our customers.
16) Can I Sell On ToolsEngg.com?
You need to mail us to email@example.com for us to take a call on the product you offer.