At ToolsEngg.com, we are committed to shipping your products as quickly as possible with secure, professional packaging that helps protect every order during transit. We understand that once an order is placed, customers naturally want timely dispatch and delivery updates. That is why we provide order status updates at every stage by email and through the customer login dashboard on ToolsEngg.com.
We keep our customers informed throughout the shipping journey, from order confirmation and dispatch to final delivery. If any unexpected situation arises, we aim to remain transparent and keep you updated on the status of your shipment.
Tracking details will be updated as soon as your item is shipped. You will receive a system-generated email with the shipment details, and you can also view tracking information in your customer login dashboard.
We ship products as soon as they are ready for dispatch from production and moved to our warehouse. Depending on stock availability, processing time may range from 1 to 30 days.
ToolsEngg.com is not responsible for delays caused by courier agencies after dispatch. For shipments within India, our partners include Professional Couriers and Shree Maruti Courier. For international deliveries, we use DHL to ship parcels to more than 190 countries. If you already have an account with a courier company, we can also ship through your preferred courier account.
Shipping Method Options
1. DHL Express
Choose this option if you would like ToolsEngg to arrange the shipment during checkout.
.jpg)
2. Use Your Own Shipping Account
You may also choose your own shipping method by providing your courier name, account name, and account number. In such cases, please select the applicable option during checkout and proceed with $0.00 USD shipping charges where mentioned.
.png)
Actual delivery time depends on product availability, the destination address, transit time, and courier company policies. Import duties, taxes, and customs charges, if applicable in your country, must be paid by the customer to the local customs authority.
To view the list of countries we ship to, click here.
For any shipping-related queries, please contact us at +91 9841816287 or email us at infotoolsengg@gmail.com.
If your country does not appear in the shipping list during checkout, please email us. Our team will review the shipping feasibility and get back to you as soon as possible.