Effective Date: December 20, 2023
Last Updated: January 13, 2026
RK ENGINEERING ("we," "us," or "our"), the parent company of ToolsEngg.com, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your digital personal data in compliance with the Digital Personal Data Protection Act (DPDP), 2023 (India) and the General Data Protection Regulation (GDPR).
1. DATA COLLECTION & PURPOSE
We collect only the minimum data necessary to provide our precision tooling services. By using our site, you consent to the processing of:
Identity Data: Name, business title, and company details.
Contact Data: Email address, mailing address (for global exports), and phone number.
Transaction Data: Order history, GST/VAT details, and payment confirmation (we do not store full credit card numbers).
Technical Data: IP address, browser type, and usage patterns via Google Analytics.
Purpose of Processing: We process this data to fulfill orders, provide customer support, comply with export/import regulations, and improve our website experience.
2. YOUR RIGHTS (DATA PRINCIPAL RIGHTS)
Under the DPDP Act 2023 and GDPR, you have the following rights:
Right to Access: Obtain a summary of your personal data being processed.
Right to Correction/Erasure: Correct inaccurate data or request the deletion of data that is no longer necessary for the original purpose.
Right to Withdraw Consent: You may withdraw your consent at any time. Withdrawal will not affect the legality of processing performed prior to withdrawal.
Right to Nominate: (India Specific) You may nominate an individual to exercise your rights in the event of death or incapacity.
3. COOKIE POLICY & CONSENT
We use cookies to ensure our store functions correctly. You can manage your preferences through our Consent Manager banner.
Essential & Functional Cookies
| Cookie Name | Description | Duration |
| FRONTEND | Your unique session ID on our server. | Session |
| CART / WISHLIST | Keeps track of items you intend to purchase. | 30 Days |
| CURRENCY | Remembers your preferred currency (INR, USD, GBP, etc.). | 1 Year |
| CUSTOMER_AUTH | Indicates if you are currently logged in. | Session |
Analytics & Performance
We use Google Analytics to understand site traffic. These cookies are only activated if you select "Accept All" or "Analytics" in our cookie banner.
4. DATA SECURITY & STORAGE
Encryption: Our website utilizes SSL (Secure Sockets Layer) encryption for all data transmissions.
Storage Limitation: We retain personal data only for as long as necessary to fulfill the purposes outlined (e.g., 7 years for Indian tax and audit compliance).
Security Scans: We conduct regular malware and vulnerability scans to ensure your data remains protected from unauthorized access.
Encryption: Our website utilizes SSL (Secure Sockets Layer) encryption for all data transmissions.
Storage Limitation: We retain personal data only for as long as necessary to fulfill the purposes outlined (e.g., 7 years for Indian tax and audit compliance).
Security Scans: We conduct regular malware and vulnerability scans to ensure your data remains protected from unauthorized access.
5. THIRD-PARTY DISCLOSURES
We do not sell or trade your PII. We only share data with trusted "Data Processors" who assist us in operating our website and conducting business (e.g., shipping carriers like DHL/FedEx for international exports and payment gateways), provided they agree to keep this information confidential and compliant with DPDP/GDPR standards.
6. INTERNATIONAL TRANSFERS
As a global exporter based in Chennai, India, your data may be processed in India. We ensure that any cross-border transfer of data complies with the specific requirements of the DPDP Act and the "Adequacy" standards of the destination country.
7. GRIEVANCE REDRESSAL & CONTACT
If you have questions, concerns, or wish to exercise your rights, please contact our Data Protection Officer (DPO):
RK ENGINEERING (ToolsEngg.com) Attn: Data Privacy Team
Location: Chennai, India
Email: